Home Automation

PHCC Pro Series Pumps Partners with Building36 on Home Automation

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Building36 Dry Contact Sensor          

 

Are you afraid to leave the house during a storm, not knowing if you will come back to a flooded basement? The PHCC Pro Series Pumps CONNECT line of pumps can alert you via text, email, or in-app notification if there is a problem in the pit or maintenance is needed. This is possible because the CONNECT line of products comes with built-in gateways allowing the user to easily link their pump system to the Building36 Dry Contact Sensor ecosystem.

The solution works with the following PHCC Pro Series products:

It’s quick and easy to start monitoring your sump pump, backup pump and ejector pumps today.

 

 

 

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NOTIFICATIONS

Customers and installers can receive notifications when the pump controller detects an issue.

 
 
 
   

Causes for Alarms

  • Power failure
  • Extended run time
  • Pump or float switch problem
  • Backup pump has been activated
  • Backup battery issues (if applicable)
    • Battery needs water
    • Battery is old and needs replacement
    • Cable is loose or terminals are corroded
    • Fuse is blown (if applicable)
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INSTALLATION

Dry Contact Sensor Installation

The Dry Contact Sensor can be connected to the pump controller on the N.C. and Common terminals after removing the 24VAC isolator from the Dry Contact Sensor.

  1. Cut the 24VAC isolator from the sensor (Fig. 1).
  2. Attach the Dry Contact Sensor wires to the N.C. and Common terminals on the controller (Fig. 2).
  3. Place the Hub into pairing mode.
  4. Remove the battery tab from the Dry Contact Sensor and press the pairing button on the sensor to pair to the Hub.
  5. Mount the sensor in a location that avoids moisture.
  6. Rename the sensor to easily distinguish from the homeowner’s other devices.
    Example: Sump Pump, Sewage Pump or Backup Pump.
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Setup notifications to be received by the installer:

Use the Partner Portal to set up contacts who will receive real-time alerts when a homeowner’s pump has registered an alarm. Be proactive by contacting the customer to set up a service call.

  1. From the home page, hover over “My Business” and select “Business Intelligence”.
  2. On the right-hand side, select “Trouble Conditions Alerts”.
  3. Scroll through the notifications and make sure the “Real-Time Alert” under “Dry Contact Issue Detection” is checked.
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