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The PHCC Pro Series CONNECT Line of Pumps have the ability to send email or text notifications when there is an issue or needed maintenance.
Notification with the USB Data Port:
Notification with the Remote Terminal
Now, you can ‘be in-the-know when you’re on-the-go’.
Customers and installers can receive notifications when the pump controller detects an issue.
Causes for Alarms
Dry Contact Sensor Installation
The Dry Contact Sensor can be connected to the pump controller on the N.C. and Common terminals after removing the 24VAC isolator from the Dry Contact Sensor.
Setup notifications to be received by the installer:
Use the Partner Portal to set up contacts who will receive real-time alerts when a homeowner’s pump has registered an alarm. Be proactive by contacting the customer to set up a service call.